Refund Policy

RETURNS

We provide a 30 day money back guarantee. Simply contact customer service for return instructions. To be eligible for a return, your item must be unused, in new condition and in the original packaging.

Please do not send your purchase back to the manufacturer. KÜLKUF is warranted for one year after the date of purchase due to defects in materials or workmanship. Contact customer service at hello@kulkuf.com or call 833-585-5837 for return instructions.

 


 

LATE OR MISSING REFUNDS (if applicable)

If you haven’t received your refund in 10 days, first check with your credit card company, as occasionally it may take additional time before your refund is officially posted.
If after Following the above, you still have not received your refund, please contact customer service at 833-585-5837

 


 

SALE ITEMS (if applicable)

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

 


 

SHIPPING

We will not be responsible for paying for the shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a shipping service with a tracking number or purchasing shipping insurance.

You will be credited your refund upon receipt of your returned item in its original state.

KÜLKUF is here for you

We got you covered

We are sorry you decided to return KÜLKUF and we hope you give us another shot ! We provide a 30-day money-back guarantee for returned products. No questions asked.

Please help us serve you better next time by filling up the return form.

KÜLKUF is the only product offering a natural solution to hot flash symptoms by lowering the body’s core temperature. ClimaCon, the science behind KÜLKUF, was independently tested at the world-renowned Korey Stringer Institute where it demonstrated a statistically significant reduction in the core body temperature following testing of our patented cooling technology.

  • We provide a 30-day money-back guarantee for returned products. No questions asked.
  • The KÜLKUF must be returned in its original packing and all the accessories that came along with the product.
  • We will provide with a shipping label and use it to ship the product back to us.
  • After receiving your item, we will inspect and refund your money to the original payment method you have used during the purchase.

For more information, you can contact our customer service at hello@kulkuf.com or call 833-585-5837.

If you haven’t received your refund in 10 days, first check with your credit card company, as occasionally it may take additional time before your refund is officially posted.

If after Following the above, you still have not received your refund, please contact customer service at 833-585-5837.

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.